Extranet offers its users many features and benefits, including:
Issue Tracker: Web Forms - Issue Tracker features are offered as two basic types: Public and Secure.
The Public Feature allows the general public to create new issues for a particular binder and view the current status of the issue by clicking on the link that is emailed to them. This is useful for allowing the public to report bugs, suggest ideas, comment on company offerings or any other area of interest.
The Secure Feature allows the logged in user to view all current issues for a binder, create new issues, add notes to the issue, or change the status of the issue.
Calendar - The group calendar can be exposed to the customers, partners or general users. Also, extranet users can request an appointment that can be automatically emailed to the administrators.
Reports - OfficeClip reports can be shared with customers in a secured manner. Available reports include Timesheet, Expense, and CRM reports.
Documents - Selected documents can be shared via Extranet.
Extranet users can be added in various ways:
Click on the icon of a .
On the Contact summary screen, below theyou will see the .
When you click enable, you can set a password manually or let the system automatically create a password. Select the appropriate option and click.